Automate the most common questions
Our chatbots can take the load off your team by resolving common questions—without sacrificing customer experience.
- 997k
e-commerce conversations powered daily
- 1 in 3
common e-commerce questions resolved automatically
- 87%
median CSAT for e-commerce companies
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Drive more sales with our customer-first Messenger
24/7 support
Put personalized support within reach so shoppers can get fast answers on orders, shipping, and item stock.
More coverage, same team
Support more customers per teammate with chat compared to email or phone.
Easy setup
Install the Messenger in minutes, and have your team up and running from anywhere.
Top e-commerce companies grow with Intercom
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Keep your customers engaged with timely, relevant messages
Promotional messaging
Whether on your site or off, you can send messages that keep customers coming back—and their shopping carts full.
Transactional messaging
Password change? Shipping delay? Immediately give customers crucial info across email and more.
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